Your personal data is completely secure at je8. Everything about what we collect, how we use it, and how we safeguard your privacy is laid out here transparently.
Welcome to je8. This Privacy Policy applies to all users of the je8 platform. By visiting our website or creating an account, you are considered to have accepted this Privacy Policy.
Je8 believes your personal data belongs to you. That is why we collect only what is necessary and never misuse it. Our privacy policy is fully transparent and built in line with Bangladesh's applicable data protection standards.
This policy clearly sets out what data we collect, why we collect it, how long we retain it, and what rights you have over your information. If you have any questions, feel free to contact our support team.
Important: This Privacy Policy applies solely to je8's own platform. Third-party game providers and payment gateways may have their own separate privacy policies.
When you register and use services on the je8 platform, we may collect the following types of information. Each piece of data is collected for a specific reason and is intended to help us serve you better.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Account Verification & Age Verification |
| Contact Information | Mobile number, email address | Account Security & Notifications |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device information, browser type | Security Monitoring & Service Improvement |
| Gaming Activity | Gaming history, bet amounts, wins and losses | Responsible Gaming & Personalized Experience |
Additionally, when you contact our support team, the details of that conversation may also be retained to help us improve our service quality.
We never store your full bank card number or PIN directly. All sensitive financial data is kept in encrypted form.
Je8 uses collected data exclusively for specific, legitimate purposes. We never use your information for anything unnecessary. The primary purposes of data use are outlined below:
je8 never sells your data to third parties for advertising purposes or uses it to send spam.
Je8 employs industry-leading security measures to protect your data. Our security infrastructure operates across multiple layers to prevent unauthorized access and data breaches.
If you notice any suspicious activity or unauthorized login, contact our support immediately and change your password.
Je8 uses cookies and similar technologies on its website. These technologies help enhance your experience and analyze site performance. The types of cookies used on je8 are:
You can disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some site features.
As a je8 member, you have fundamental rights over your own data. We respect these rights, and you may exercise them at any time.
You may request to view what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data under certain conditions.
You may request that we restrict processing of your data in certain circumstances.
You may request a copy of your data in a structured format.
You may object to the processing of your data for specific purposes.
To exercise any of the above rights, please contact our support team. We will do our best to respond within 30 business days.
Je8 retains your data only for as long as necessary. Retention periods vary depending on the type of information:
Once the designated retention period ends, data is securely deleted or anonymized.
Je8 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. If we become aware that a minor's data has been collected by mistake, it will be deleted immediately and the associated account will be closed.
If you are aware that a minor has registered on je8, please notify our support team immediately.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. je8's dedicated privacy team is always ready to assist with any data-related matters.
If the Privacy Policy is updated, we will post a notice on the website to inform you. For major changes, a direct notification will be sent to your registered mobile number or email.
je8 is committed — protecting your privacy is our highest priority. We are always here for you.
Key features of our privacy protection
Every transaction and piece of personal data is protected with 256-bit SSL encryption. No intermediary party can read this information.
Je8 never sells your personal data to third parties. Your information is used solely to improve your experience.
Independent security experts regularly audit our systems to identify and promptly address any vulnerabilities.
You have the full right to view, correct, or delete your personal data. Contact us at any time to exercise these rights.
Data is automatically and securely deleted once the retention period expires. No unnecessary data is kept beyond that point.
Our privacy policy is written in plain, accessible language so you can easily understand it. No important information is buried in complex legal jargon.
Answers to the most frequently asked questions